These Terms & Conditions ("Terms") govern your use of ax-bet.com and all services offered by Axbet, including the casino, sportsbook, promotions, and VIP programme. By registering an account or using any part of the platform, you confirm that you have read, understood, and agreed to these Terms in full. Please read them carefully before proceeding.
ax-bet.com is owned and operated by ALJOBA LIMITADA ("the Operator", "we", "us", "our"), a company licensed and regulated under the laws of Costa Rica. All services accessible through ax-bet.com are provided by ALJOBA LIMITADA. References to "Axbet", "the platform", or "the site" throughout these Terms refer to ax-bet.com and the services made available through it.
For any regulatory, legal, or compliance enquiries, please contact us via the support channels listed in Section 18 of these Terms.
By clicking "Sign Up", completing the registration process, or accessing any part of ax-bet.com, you enter into a binding legal agreement with ALJOBA LIMITADA and confirm that:
We reserve the right to amend these Terms at any time. Material changes will be communicated to you via email or an on-site notification. Continued use of the platform after any amendment constitutes acceptance of the updated Terms. It is your responsibility to review these Terms regularly.
Access to Axbet is subject to the following eligibility requirements:
The Operator reserves the right to refuse registration or close an account if it determines, at its sole discretion, that a player is accessing the site from a jurisdiction where doing so would be unlawful. It is your sole responsibility to ensure that your use of ax-bet.com complies with the laws of your jurisdiction. We make no representation that the services are available or permissible in all locations.
To access the full range of Axbet services, including casino games, sportsbook markets, and promotions, you must register a verified account. The registration process requires you to:
You are required to provide accurate, truthful, and complete information at the time of registration and to keep your account details up to date at all times. Providing false, misleading, or inaccurate information is a breach of these Terms and may result in the suspension or permanent closure of your account.
Each player is permitted to hold only one registered account on ax-bet.com. The creation of duplicate accounts is strictly prohibited. Where duplicate accounts are identified, the Operator reserves the right to close all associated accounts and void any related bonus claims or winnings.
You are solely responsible for maintaining the confidentiality and security of your login credentials. You must not share your username or password with any other person. If you suspect that your account has been accessed without your authorisation, you must contact us immediately via live chat or email.
Axbet operates a robust Know Your Customer ("KYC") process in accordance with its obligations under applicable regulations, including anti-money laundering and fraud prevention requirements. You may be required to submit identity and verification documents at any point during your use of the platform, including but not limited to:
Documents commonly requested as part of the KYC process include:
Withdrawal requests may be held pending whilst KYC verification is outstanding. The Operator reserves the right to restrict account functionality, including the ability to deposit, withdraw, or claim promotions, until verification is satisfactorily completed. Failure to provide requested documentation within a reasonable timeframe may result in account closure.
All documents submitted are processed in accordance with our Privacy Policy and applicable data protection legislation.
All financial transactions on ax-bet.com are conducted through the cashier section of your account. The default currency of the platform is EUR (Euro); equivalent amounts may apply where your account is denominated in another supported currency. You are responsible for any currency conversion fees that may be imposed by your payment provider.
The Operator does not accept payments from third parties. All deposits must be made from payment accounts or instruments held in your own name. Any attempt to deposit funds using payment methods belonging to another individual may result in the funds being returned and the account being suspended.
The standard minimum deposit on ax-bet.com is €20 or equivalent. Individual promotions may carry different qualifying deposit thresholds, which will be stated in the applicable promotional terms. There is no universal maximum deposit limit stated; however, the Operator reserves the right to apply account-level or method-level limits where appropriate.
Deposits are generally credited to your account promptly following confirmation from the payment provider. The Operator accepts no liability for delays caused by third-party payment processors.
Withdrawal requests are subject to completion of KYC verification. The Operator reserves the right to request additional documentation prior to processing any withdrawal. Withdrawals will generally be processed to the same payment method used for the corresponding deposit, subject to availability and technical constraints.
Processing times may vary depending on the payment method selected. The Operator will endeavour to process approved withdrawal requests promptly, but specific timeframes are subject to the policies of third-party payment providers.
The Operator reserves the right to carry out additional security checks before processing withdrawals, particularly where the withdrawal amount is high, or where suspicious activity has been flagged on the account.
The full list of accepted deposit and withdrawal methods is displayed within the cashier section of your Axbet account. Available methods may vary by jurisdiction and may be updated from time to time without prior notice. Please consult the cashier for the most current information regarding supported payment options.
The platform operates primarily in EUR. Where accounts are held in a currency other than EUR, amounts referenced in these Terms and in promotional materials will apply at their EUR equivalent, calculated using the applicable exchange rate at the time of the transaction.
All bonuses and promotions offered by Axbet are subject to these Terms and to any specific terms attached to the individual offer. By claiming any bonus or promotion, you confirm that you have read and accepted the applicable terms. In the event of any conflict between a specific promotion's terms and these Terms, the specific promotional terms shall prevail in relation to that promotion.
Bonuses are intended for recreational use and must not be claimed or used in a manner designed to abuse the system or circumvent wagering requirements. The Operator reserves the right to withhold, reverse, or reclaim bonus funds and associated winnings if it reasonably believes that a promotion has been abused or misused.
Bonuses are non-transferable and may not be exchanged for cash except where the applicable wagering requirements have been satisfied in full. Only one bonus may be active at a time unless otherwise stated.
New players who have registered an Axbet account and met the qualifying conditions are eligible for the casino welcome package of up to €10,000 + 800 Free Spins across ten bonus stages. The stages are structured as follows:
| Bonus Stage | Offer | Bonus Wagering | Free Spins Wagering |
|---|---|---|---|
| 1st Casino Bonus | 100% up to €500 + 100 FS | x40 | x35 |
| 2nd Casino Bonus | 75% up to €750 + 50 FS | x40 | x35 |
| 3rd Casino Bonus | 50% up to €1,000 + 75 FS | x40 | x35 |
| 4th Casino Bonus | 50% up to €500 | x40 | N/A |
| 5th Casino Bonus | 50% up to €750 | x40 | N/A |
| 6th Casino Bonus | 50% up to €1,000 | x40 | N/A |
| 7th Casino Bonus | 50% up to €1,500 | x40 | N/A |
| 8th Casino Bonus | 75% up to €1,500 + 75 FS | x40 | x35 |
| 9th Casino Bonus | 50% up to €2,000 | x40 | N/A |
| 10th Casino Bonus | 50% up to €500 + 500 FS | x40 | x35 |
Each stage requires a separate qualifying deposit of at least €20 or equivalent, unless a higher amount is specified in the stage-specific terms. Welcome bonuses are exclusively available to new players and may only be claimed once per person, household, IP address, device, or payment method.
A Highroller Bonus of 150% up to €5,000 + 150 Free Spins is also available. Eligibility criteria and qualifying conditions for this offer are detailed within the Promotions section of the site.
All bonus funds carry a wagering requirement of x40 (forty times) the bonus amount received. Free Spins winnings carry a wagering requirement of x35 (thirty-five times) where applicable. Wagering requirements must be met before any funds derived from bonus play can be withdrawn.
Wagering contributions may vary by game type. The Operator reserves the right to specify that certain game categories contribute at a reduced rate or do not contribute at all towards the satisfaction of wagering requirements. Please refer to the individual promotion terms or contact support for current contribution rates.
Bonus funds may not be used to place bets that are not permitted under applicable bonus terms. The Operator reserves the right to void winnings or close accounts where bonus misuse is identified.
As at the time of publication, Axbet does not offer a confirmed no deposit bonus as part of its standard promotion set. All confirmed welcome offers are deposit-based. Players are encouraged to check the live Promotions section of ax-bet.com for the most current information, as promotional offerings may be updated periodically.
Following completion of the welcome route, registered players may access a range of ongoing promotions, subject to eligibility and any applicable terms. Current confirmed offers include:
Specific qualifying conditions, minimum deposit requirements, wagering requirements, and validity periods for each promotion are set out in the individual promotion terms available in the Promotions section of ax-bet.com. The Operator reserves the right to amend, suspend, or withdraw any ongoing promotion at any time without prior notice.
Separate welcome offers are available for sportsbook activity. Confirmed examples of sportsbook welcome bonuses include offers up to €100 + 30 Free Spins, €200 + 30 Free Spins, €300 + 40 Free Spins, €300 + 50 Free Spins, and €600 + 50 Free Spins, across successive qualifying stages. Specific qualifying conditions, applicable minimum odds, and any wagering requirements for sportsbook bonuses are set out within the individual promotion terms. Casino and sportsbook bonuses are governed separately and may not be combined unless explicitly stated.
Axbet operates a VIP programme for active players, offering a progression-based rewards structure. Participation in the VIP programme is subject to these Terms and any additional terms displayed within the VIP section of the platform.
The VIP programme includes the following components:
| VIP Feature | Description |
|---|---|
| VIP Cashback | Real-money cashback of up to 20%, awarded in accordance with VIP level and activity. |
| Rakeback | Up to 15% return from qualifying game activity, applied based on VIP tier. |
| Level Up Prizes | Rewards tied to VIP level progression, including real-money prizes. Prize details, including level prizes shown up to an Audi e-tron GT, are displayed within the VIP section. |
| Wheel of Fortune | A prize mechanic available to qualifying VIP members, with prizes shown up to €500,000. |
| Mission Wager | A mission-based reward feature where players complete specified objectives to earn progress-based rewards. |
VIP status, level, and associated benefits are determined by the Operator based on player activity, wagering volume, and other criteria set out within the VIP section of ax-bet.com. The Operator reserves the right to adjust a player's VIP status, alter programme benefits, or discontinue the VIP programme at any time. Prize descriptions and values shown within the VIP area are for illustrative purposes and subject to the specific terms of each reward. Any cashback or rakeback credited is subject to the applicable terms of the specific VIP reward.
Axbet offers a library of 4,000+ casino games, including slots, blackjack, roulette, baccarat, poker, live casino tables, scratch cards, keno, bingo, instant games, dice, lottery titles, and virtual games. Live casino titles number 600+. Games are provided by leading software suppliers including, but not limited to, Pragmatic Play, Evolution, Ezugi, Hacksaw Gaming, NetEnt, Nolimit City, Play'n GO, BGaming, Playson, Quickspin, Red Tiger, Relax Gaming, Spinomenal, Spribe, Smartsoft Gaming, and Yggdrasil.
All games available on ax-bet.com are provided by third-party software developers. The Operator does not develop its own game software. Game outcomes are determined by certified random number generator ("RNG") technology or, in the case of live dealer games, by real-time human dealers. The Operator makes no representation regarding specific return-to-player ("RTP") percentages for individual titles; this information may be available from the relevant game provider.
The availability of specific games may vary based on your jurisdiction. The Operator reserves the right to add, remove, or modify any game in the library at any time without prior notice.
The Axbet sportsbook gives players access to 1,500+ pre-match events and 1,500+ live events from a shared account, with no requirement to register a separate profile. Betting options include pre-match betting, live (in-play) betting, combo (accumulator) betting, and access to esports and digital markets where available.
All sportsbook bets are subject to the sportsbook rules published on ax-bet.com. The Operator reserves the right to:
Bets are accepted subject to maximum payout limits, which are specified in the sportsbook terms. The Operator's decision on all sports-related matters, including the settlement of bets, is final.
ax-bet.com is accessible via desktop browser, mobile browser, and through a Progressive Web App (PWA) shortcut for mobile devices. No dedicated native application download is required to use the PWA. The Operator makes no warranty that the platform will be available at all times or that access will be uninterrupted. Scheduled maintenance, technical issues, or third-party outages may temporarily affect availability.
You are responsible for ensuring that your device and internet connection meet the technical requirements necessary to access and use the platform. The Operator accepts no liability for losses arising from connectivity issues, device incompatibilities, or interruptions to service caused by factors outside its reasonable control.
The platform is available in English and French. In the event of any inconsistency between language versions of these Terms, the English version shall prevail.
You agree to use ax-bet.com solely for lawful, personal, and recreational purposes. The following conduct is strictly prohibited:
The Operator reserves the right to investigate any suspected breach of these prohibitions and, where a breach is confirmed or reasonably suspected, to suspend or permanently close the relevant account, void any associated bets or bonuses, and retain any funds held in the account pending investigation. The Operator may also report any suspicious activity to relevant authorities.
The Operator reserves the right to suspend, restrict, or permanently close any player account at any time and without prior notice where it has reasonable grounds to do so, including but not limited to:
You may request the closure of your own account at any time by contacting our customer support team via live chat or email. Where an account is closed at your request and no breach of these Terms has occurred, any verified real-money balance (excluding uncleared bonus funds) will be returned to you in accordance with our standard withdrawal process, subject to completion of any outstanding KYC requirements.
Where an account is closed by the Operator as a result of a breach of these Terms, the Operator reserves the right to withhold funds pending investigation and, where appropriate, to forfeit any balance held in the account.
Axbet is committed to promoting responsible gambling and to helping players maintain control of their gaming activity. Gambling is intended to be an enjoyable and recreational activity. If gambling ceases to be enjoyable, or if you feel that you may be experiencing difficulties related to gambling, we encourage you to seek help.
The following responsible gambling tools and measures may be available to players on ax-bet.com. Please contact our customer support team via live chat or email to enquire about or activate any of the following:
We also encourage players to make use of independent problem gambling support resources. Organisations such as GamCare (www.gamcare.org.uk), Gamblers Anonymous (www.gamblersanonymous.org), and BeGambleAware (www.begambleaware.org) provide free, confidential support and advice.
If you have concerns about a minor accessing the platform, we strongly recommend the use of parental control software. Access to ax-bet.com by persons under the age of 18 is strictly prohibited.
The Operator collects, processes, and stores personal data in accordance with its Privacy Policy, which is available on ax-bet.com and is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Personal data collected during registration, KYC verification, and your use of the platform is used for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and the provision of services. Your data will not be sold to unaffiliated third parties except where required by law or as described in the Privacy Policy.
You have certain rights in relation to your personal data under applicable data protection legislation, including the right to access, correct, or request the deletion of your data, subject to the Operator's legal obligations. To exercise these rights, please contact us via the details provided in Section 18.
All content on ax-bet.com, including but not limited to the Axbet brand name, logo, website design, text, graphics, software, and game content, is the property of ALJOBA LIMITADA or its licensors and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right or licence to use, reproduce, distribute, or modify any content from ax-bet.com without the prior written consent of the Operator.
Game content, graphics, and software provided by third-party game developers remain the intellectual property of the respective providers. All rights are reserved.
To the fullest extent permitted by applicable law:
Axbet provides 24/7 customer support through the following channels:
Our support team is available to assist with account queries, technical issues, bonus enquiries, responsible gambling requests, and general platform questions. We aim to respond to all email enquiries as promptly as possible. Live chat provides immediate assistance for time-sensitive matters.
If you have a complaint about any aspect of the service provided by Axbet, we encourage you to contact our customer support team in the first instance, as many issues can be resolved quickly and informally through live chat or email.
Where a complaint cannot be resolved informally, you may submit a formal written complaint by email. We will acknowledge receipt of your complaint and aim to provide a substantive response within a reasonable timeframe. The Operator's decision on all disputes relating to the settlement of bets, the application of bonus terms, and account-related matters shall be final, subject to any mandatory rights you may have under applicable law.
These Terms are governed by and construed in accordance with the laws of Costa Rica. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Costa Rica, without prejudice to any mandatory consumer protection rights you may hold in your country of residence.
Entire Agreement — These Terms, together with the Privacy Policy and any specific promotional or sportsbook terms, constitute the entire agreement between you and ALJOBA LIMITADA in relation to your use of ax-bet.com and supersede all prior representations, agreements, or understandings.
Severability — If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remaining Terms, which shall continue in full force and effect.
Waiver — The Operator's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
Assignment — You may not assign or transfer your rights or obligations under these Terms to any third party. The Operator may assign its rights and obligations to any successor entity or affiliated company.
Language — These Terms are provided in English and French. In the event of any conflict or inconsistency between the two language versions, the English version shall prevail.
Last Updated — These Terms were last reviewed and updated in 2025. The most current version will always be available at ax-bet.com. We recommend that you revisit this page periodically to ensure that you are aware of any updates.
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